# Map Sprint: map what is broken, and agree what to fix first > The VMS Ops Map Sprint: a business process mapping service across your teams, data and tools, ending in an agreed plan of what to fix first. Serving the US and UK. Business process mapping is drawing out how work really moves through a business, step by step and team by team, to see where it waits, repeats or breaks. ## The short answer The Map Sprint is step two of the VMS Ops path. After the free audit, we map how work really moves through your business: who decides, who does the work, which tools and data are used, and where work waits, repeats or breaks. We include a deeper look at AI use and data protection. The sprint ends with a ranked list of problems, an agreed plan of what to fix first and the measures that will show it worked. It usually takes about two weeks. Serving the US and UK. **Book your free 45-minute operations audit:** https://vmsops.com/book-a-call (You keep the findings, even if you don't work with us.) ## Map Sprint at a glance - **Step:** 2 of 4, after the free audit - **What it is:** Business process mapping across teams, data and tools - **Ends with:** An agreed plan of what to fix first, with measures - **Length:** About two weeks - **Where:** Serving the US and UK ## Who is the Map Sprint for? For businesses that have had the free audit and want the full picture. - The audit found bottlenecks you want to understand properly. - Leadership disagrees about what is really wrong. - You want a fix plan grounded in how work really flows. - You want to know where AI fits, safely. ## When is the Map Sprint not the right fit? We would rather say so early. This is probably not the right fit if: - You have not had the free audit yet. Start with the [free operations audit](https://vmsops.com/operations-audit). - You already have a clear, agreed plan and need it delivered. Talk to us about [Map and Fix](https://vmsops.com/map-and-fix). ## What does the Map Sprint include? A full map and an agreed plan. Produces - **A process map.** How work really flows across teams, tools and data. - **Team interviews.** Short conversations with the people who do the work. - **Problems, ranked.** The bottlenecks ranked by cost and risk. - **AI and data review.** Where AI is used, where it could help and the data protection points to cover. - **An agreed fix plan.** What to fix first, who owns it and how success is measured. ## Where does the Map Sprint fit? The Map Sprint is step two. 1. **[Free operations audit](https://vmsops.com/operations-audit).** 45 minutes, online, with no system access needed. You get your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step. 2. **[Map Sprint](https://vmsops.com/map-sprint).** We map how work really flows across your teams, data and tools, then agree what to fix first and how success will be measured. 3. **[Map and Fix](https://vmsops.com/map-and-fix).** Our 90-day programme to fix what the map found, with the goal of measurable improvement within the quarter. The 90 days is a goal, not a guarantee. 4. **Ongoing support.** We stay on part-time to keep the improvements working, for as long as it is useful to you. ## What does the Map Sprint give you? - **Agreement.** Leadership aligned on what is wrong and what to fix first. - **A clear picture.** How work really flows. - **Measures.** Agreed before anything changes. - **Focus.** The few changes that matter most. You keep the map and the plan, whether or not you continue to Map and Fix. ## What is business process mapping? Drawing out how work really flows. It shows each step, who does it, which tools and data are involved and where work waits or breaks. Read more in [what is business process mapping?](https://vmsops.com/blog/what-is-business-process-mapping) ## How is the Map Sprint different from the free audit? Depth. The free audit names your top 3 bottlenecks in 45 minutes with no system access. The Map Sprint maps the whole flow and ends in an agreed plan. ## Do you need system access? Only what you agree to share. We agree up front what we need to see. ## Do we have to continue to Map and Fix? No. You keep the map and the plan. Many clients continue to [Map and Fix](https://vmsops.com/map-and-fix). ## Who takes part? Leadership and the people who do the work. Short interviews keep the time asked of your team small. ## Map Sprint or doing the mapping yourself? Mapping is easy to start and hard to finish honestly. | | Map Sprint | Internal mapping | |---|---|---| | Viewpoint | Independent, outside view | Inside view | | Includes AI and data | Yes | Rarely | | Ends with | An agreed, owned fix plan | Often a diagram | - [Map and Fix](https://vmsops.com/map-and-fix) ## Related reading - [Next step: the 90-day Map and Fix programme](https://vmsops.com/map-and-fix) - [Step one: the free operations audit](https://vmsops.com/operations-audit) - [What is business process mapping?](https://vmsops.com/blog/what-is-business-process-mapping) - [Operations consulting from VMS Ops](https://vmsops.com/operations-consulting) - [Where the Map Sprint fits in how we work](https://vmsops.com/how-we-work) ## Frequently asked questions ### What is the VMS Ops Map Sprint? The Map Sprint is step two of the VMS Ops path. VMS Ops maps how work really flows across a client's teams, data and tools, and ends with an agreed plan of what to fix first and how success will be measured. ### How is the Map Sprint different from the free operations audit? The free audit names the top 3 bottlenecks in 45 minutes with no system access. The Map Sprint maps the whole flow in depth and ends in an agreed fix plan. ### Does the client keep the Map Sprint outputs? Yes. The client keeps the map and the plan, whether or not they continue to Map and Fix. ### How much does a Map Sprint from VMS Ops cost? VMS Ops does not publish prices. A Map Sprint is scoped to each business after the free 45-minute operations audit, and you receive a written proposal with the scope and cost before any work starts. ### How do I start with a Map Sprint? Book a call at vmsops.com/book-a-call. You fill in a short form, then VMS Ops runs a free 45-minute operations audit. You get your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step. No system access is needed. ## Explore our other services - [Free operations audit](https://vmsops.com/operations-audit): 45 minutes: your top 3 bottlenecks, an AI check and one next step. - [Map and Fix](https://vmsops.com/map-and-fix): Our 90-day programme to fix your operations. - [Fractional leadership](https://vmsops.com/fractional-leadership): Senior COO, CTO and DPO leadership, part-time. --- Source: https://vmsops.com/map-sprint Organisation: VMS Ops, operations consulting serving the US and UK. https://vmsops.com/ Book a call: https://vmsops.com/book-a-call (a short form, then a free 45-minute operations audit) Last updated: 2026-11-09 Facts last verified: 2026-10-30