# Services: operations consulting, AI and fractional leadership > Every VMS Ops service in one place: operations consulting, AI consultancy and AI governance, fractional COO and CTO, outsourced DPO. Serving the US and UK. ## The short answer VMS Ops is an operations consulting firm serving the US and UK. We help growing companies fix how the business runs, use AI with clear limits and accountability, get senior operations, technology and data protection leadership part-time, and stay compliant. Every engagement starts with a free 45-minute operations audit. **Book your free 45-minute operations audit:** https://vmsops.com/book-a-call (You keep the findings, even if you don't work with us.) Every service starts the same way: a free 45-minute operations audit, with no system access needed. Pick the outcome you need below, or [book a call](/book-a-call) and we'll point you to the right place. Need senior operations leadership without a full-time hire? Start with our [fractional COO service](/fractional-coo). ## Which service do I need? | If this sounds like you | Start with | |---|---| | Work stalls between teams and nobody sees the whole picture | [Operations consulting](/operations-consulting) | | Staff use AI tools but there is no policy or owner | [AI governance consulting](/ai-governance-consulting) | | You want AI to take on real work, safely | [AI implementation](/ai-implementation-consultant) or [AI agents for business](/ai-agents-for-business) | | Every decision still runs through the founder | [Fractional COO](/fractional-coo) | | Technology decisions have no senior owner | [Fractional CTO](/fractional-cto) | | You need a data protection officer without a full-time hire | [Outsourced DPO](/outsourced-dpo) | ## Who are these services for? Leadership teams in any industry whose data and processes are scattered across teams and tools: websites, online sales, CRMs, spreadsheets and AI tools. The tools are rarely the problem. The problem is that nobody has joined them up. Our services fix that, then keep it working. ## Every engagement starts the same way 1. Free operations audit (45 minutes, free) 2. Map Sprint (Agree what to fix first) 3. Map and Fix (Goal: results in 90 days) 4. Ongoing support (Part-time, as long as useful) ## Fix how the business runs Find what slows the business down, agree what to fix first, then fix it. - [Operations consulting](https://vmsops.com/operations-consulting): Find what slows your business down, and fix it. - [Free operations audit](https://vmsops.com/operations-audit): 45 minutes: your top 3 bottlenecks, an AI check and one next step. - [Map Sprint](https://vmsops.com/map-sprint): Map what is broken and agree what to fix first. - [Map and Fix](https://vmsops.com/map-and-fix): Our 90-day programme to fix your operations. ## Use AI properly Every AI tool with a clear job, firm limits, a record of what it does and a named person accountable for it. - [AI consultancy](https://vmsops.com/ai-consultancy): AI readiness, strategy, implementation, agents, governance and training. - [AI strategy consulting](https://vmsops.com/ai-strategy-consulting): A practical AI roadmap your team can actually run. - [AI readiness assessment](https://vmsops.com/ai-readiness-assessment): Where your business stands on AI, and what to do first. - [AI implementation consultant](https://vmsops.com/ai-implementation-consultant): AI put to work in real workflows, with limits and a named owner. - [AI agents for business](https://vmsops.com/ai-agents-for-business): AI agents with a clear job, firm limits and a named manager. - [AI governance consulting](https://vmsops.com/ai-governance-consulting): Policies, controls and records so your business can use AI safely. - [AI training for employees](https://vmsops.com/ai-training-for-employees): Practical training so your team uses AI well and safely. - [AI consulting for small business](https://vmsops.com/ai-consulting-for-small-business): Practical AI for owner-led businesses, set up safely. ## Get senior leadership without a full-time hire Senior operations, technology and data protection leadership, part-time. - [Fractional leadership](https://vmsops.com/fractional-leadership): Senior COO, CTO and DPO leadership, part-time. - [Fractional COO](https://vmsops.com/fractional-coo): Senior operations leadership for your business, part-time. - [Fractional CTO](https://vmsops.com/fractional-cto): Senior technical leadership, keeping IT aligned with business goals. - [Outsourced DPO](https://vmsops.com/outsourced-dpo): Data protection leadership to keep your business compliant. ## Stay compliant with data and AI Data protection and AI governance, built in rather than bolted on. - [Data protection consultant](https://vmsops.com/data-protection-consultant): GDPR projects, impact assessments and audits. - [Outsourced DPO](https://vmsops.com/outsourced-dpo): Data protection leadership to keep your business compliant. - [AI governance consulting](https://vmsops.com/ai-governance-consulting): Policies, controls and records so your business can use AI safely. ## For companies in the US The same services, for US companies. - [AI consulting services (US)](https://vmsops.com/us/ai-consulting-services): AI consulting for US companies: readiness, implementation and governance. - [Fractional COO services (US)](https://vmsops.com/us/fractional-coo-services): Senior operations leadership for US companies, part-time. - [Fractional CTO services (US)](https://vmsops.com/us/fractional-cto-services): Senior technology leadership for US companies, part-time. ## Recognise the problem Common signs that operations need fixing. - [Founder is the bottleneck](https://vmsops.com/problems/founder-is-the-bottleneck): When every decision still runs through the founder, work stalls. - [Too many tools](https://vmsops.com/problems/too-many-tools): When your data and processes are scattered across tools. ## Understand your options Plain guides and comparisons before you decide. - [What is a fractional COO?](https://vmsops.com/guides/what-is-a-fractional-coo): What a fractional COO does, and when to hire one. - [What is a fractional CTO?](https://vmsops.com/guides/what-is-a-fractional-cto): What a fractional CTO does, and when to hire one. - [Do I need a DPO?](https://vmsops.com/guides/do-i-need-a-dpo): Whether your business has to appoint a data protection officer. - [Fractional COO vs full-time COO](https://vmsops.com/compare/fractional-coo-vs-full-time-coo): How a fractional COO compares with a full-time hire. - [Fractional COO vs consultant](https://vmsops.com/compare/fractional-coo-vs-consultant): When you need a fractional COO, and when consulting fits better. ## Frequently asked questions ### Which VMS Ops service should I start with? Most companies start with the free 45-minute operations audit. It gives you your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step, so you know which service, if any, you need first. ### What is the difference between operations consulting and a fractional COO? Operations consulting is a defined, hands-on piece of work to fix how the business runs. A fractional COO joins your leadership team part-time and owns operations on an ongoing basis. ### Can VMS Ops help us use AI safely? Yes. Every AI tool we put to work gets a clear job, firm limits, a record of what it did and a named person accountable for it. AI governance consulting and AI training support this. ### Do you work with US companies? Yes. VMS Ops serves the US and UK. Meetings run online. ### Do we need to commit to a long engagement? No. You can stop after any step: the free audit, the Map Sprint, the 90-day Map and Fix programme or ongoing support. ### Which industries do you work with? Any industry. We work with companies whose data and processes are scattered across teams and tools. --- Source: https://vmsops.com/services Organisation: VMS Ops, operations consulting serving the US and UK. https://vmsops.com/ Book a call: https://vmsops.com/book-a-call (a short form, then a free 45-minute operations audit) Last updated: 2026-11-09