Map and Fix · Step 3 of 4
Map and Fix: our 90-day programme to fix how your business runs
Process improvement consulting is hands-on help to change how work gets done, so it is faster, clearer and less costly, and to make the change stick.
Free, online and no system access needed. You keep the findings, even if you don't work with us.
The short answer
Map and Fix is the 90-day VMS Ops programme to fix what the Map Sprint found. We work alongside your team to set clear ownership, put a simple operating rhythm in place, fix the processes and handovers that slow you down, join up data and tools, and put AI to work where it is safe and useful. It is designed to deliver measurable improvement within the quarter. The 90 days is a goal, not a guarantee, and the measures are agreed with you at the start. Serving the US and UK.
Map and Fix at a glance
- Step
- 3 of 4, after the Map Sprint
- Length
- 90 days, as a goal, not a guarantee
- What changes
- Ownership, rhythm, processes, data and AI
- Measures
- Agreed with you at the start
- Where
- Serving the US and UK
Who is Map and Fix for?
For businesses that know what to fix and want it fixed.
- The Map Sprint has given you an agreed plan.
- You want hands-on help, not a report.
- You want measurable improvement within a quarter.
- You need the change to stick after we step back.
When is Map and Fix not the right fit?
We would rather say so early. This is probably not the right fit if:
- You have not mapped the problem yet. Start with the Map Sprint.
- You need ongoing leadership more than a programme. See fractional COO.
What does Map and Fix include?
Hands-on work on the priorities you agreed.
Fixes
Clear ownership
A named owner for every key decision, process and outcome.
An operating rhythm
Simple routines for priorities, reviews and decisions.
Fixed processes
The handovers and steps that slow you down, redesigned.
Joined-up data and tools
One view of the business, with fewer tools doing the same job.
AI where it helps
Every AI tool we set up has a clear job, firm limits, a record of what it does and a named person accountable for it.
Your team trained
People confident in the new way of working.
Measured progress
Progress reported against the measures agreed at the start.
Where does Map and Fix fit?
Map and Fix is step three.
- Free operations audit 45 minutes, online, with no system access needed. You get your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step.
- Map Sprint We map how work really flows across your teams, data and tools, then agree what to fix first and how success will be measured.
- Map and Fix Our 90-day programme to fix what the map found, with the goal of measurable improvement within the quarter. The 90 days is a goal, not a guarantee.
- Ongoing support We stay on part-time to keep the improvements working, for as long as it is useful to you.
What does Map and Fix aim for?
Faster decisions
One clear view of the business.
Sharper execution
Teams in one flow.
Lower costs
Less waste and rework.
Clear accountability
An owner for every outcome.
The goal is measurable improvement within the quarter, against measures agreed with you. It is a goal, not a guarantee.
What is process improvement consulting?
Hands-on help to change how work gets done.
Map and Fix is our process improvement programme: we work with your team on the changes, not just recommend them.
Why 90 days?
Long enough to change things, short enough to stay focused.
A quarter is long enough to fix real problems and short enough to keep attention. The 90 days is a goal, not a guarantee.
What happens at the end?
You decide.
Some clients carry on alone. Others keep us on part-time, for example as a fractional COO.
How do you measure progress?
Against measures agreed at the start.
We agree one or two measures for each priority before anything changes, and report against them.
Does Map and Fix include AI?
Where it helps.
Every AI tool we set up has a clear job, firm limits, a record and a named owner. See AI implementation consultant.
Map and Fix or a traditional consulting project?
The difference is who does the work.
| Our modelMap and Fix | Traditional consulting project | |
|---|---|---|
| Output | Changes in how the business runs | Recommendations |
| Who does the work | We work alongside your team | Often left to you |
| Measures | Agreed at the start | Varies |
Frequently asked questions
What is the VMS Ops Map and Fix programme?
Map and Fix is the VMS Ops 90-day programme to fix how a business runs: ownership, operating rhythm, processes, data and AI. It is designed to deliver measurable improvement within the quarter.
Does VMS Ops guarantee results in 90 days?
No. The 90 days is a goal, not a guarantee. Measures are agreed with each client at the start.
What happens after Map and Fix?
The client can carry on alone or keep VMS Ops on part-time, for example as a fractional COO.
How much does Map and Fix from VMS Ops cost?
VMS Ops does not publish prices. Map and Fix is scoped to each business after the free 45-minute operations audit, and you receive a written proposal with the scope and cost before any work starts.
How do I start with Map and Fix?
Book a call at vmsops.com/book-a-call. You fill in a short form, then VMS Ops runs a free 45-minute operations audit. You get your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step. No system access is needed.
Fix how your business runs
The free 45-minute operations audit covers your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one next step. No system access needed.
You keep the findings, even if you don't work with us.
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