Map Sprint · Step 2 of 4
Map Sprint: map what is broken, and agree what to fix first
Business process mapping is drawing out how work really moves through a business, step by step and team by team, to see where it waits, repeats or breaks.
Free, online and no system access needed. You keep the findings, even if you don't work with us.
The short answer
The Map Sprint is step two of the VMS Ops path. After the free audit, we map how work really moves through your business: who decides, who does the work, which tools and data are used, and where work waits, repeats or breaks. We include a deeper look at AI use and data protection. The sprint ends with a ranked list of problems, an agreed plan of what to fix first and the measures that will show it worked. It usually takes about two weeks. Serving the US and UK.
Map Sprint at a glance
- Step
- 2 of 4, after the free audit
- What it is
- Business process mapping across teams, data and tools
- Ends with
- An agreed plan of what to fix first, with measures
- Length
- About two weeks
- Where
- Serving the US and UK
Who is the Map Sprint for?
For businesses that have had the free audit and want the full picture.
- The audit found bottlenecks you want to understand properly.
- Leadership disagrees about what is really wrong.
- You want a fix plan grounded in how work really flows.
- You want to know where AI fits, safely.
When is the Map Sprint not the right fit?
We would rather say so early. This is probably not the right fit if:
- You have not had the free audit yet. Start with the free operations audit.
- You already have a clear, agreed plan and need it delivered. Talk to us about Map and Fix.
What does the Map Sprint include?
A full map and an agreed plan.
Produces
A process map
How work really flows across teams, tools and data.
Team interviews
Short conversations with the people who do the work.
Problems, ranked
The bottlenecks ranked by cost and risk.
AI and data review
Where AI is used, where it could help and the data protection points to cover.
An agreed fix plan
What to fix first, who owns it and how success is measured.
Where does the Map Sprint fit?
The Map Sprint is step two.
- Free operations audit 45 minutes, online, with no system access needed. You get your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step.
- Map Sprint We map how work really flows across your teams, data and tools, then agree what to fix first and how success will be measured.
- Map and Fix Our 90-day programme to fix what the map found, with the goal of measurable improvement within the quarter. The 90 days is a goal, not a guarantee.
- Ongoing support We stay on part-time to keep the improvements working, for as long as it is useful to you.
What does the Map Sprint give you?
Agreement
Leadership aligned on what is wrong and what to fix first.
A clear picture
How work really flows.
Measures
Agreed before anything changes.
Focus
The few changes that matter most.
You keep the map and the plan, whether or not you continue to Map and Fix.
What is business process mapping?
Drawing out how work really flows.
It shows each step, who does it, which tools and data are involved and where work waits or breaks. Read more in what is business process mapping?
How is the Map Sprint different from the free audit?
Depth.
The free audit names your top 3 bottlenecks in 45 minutes with no system access. The Map Sprint maps the whole flow and ends in an agreed plan.
Do you need system access?
Only what you agree to share.
We agree up front what we need to see.
Do we have to continue to Map and Fix?
No.
You keep the map and the plan. Many clients continue to Map and Fix.
Who takes part?
Leadership and the people who do the work.
Short interviews keep the time asked of your team small.
Map Sprint or doing the mapping yourself?
Mapping is easy to start and hard to finish honestly.
| Our modelMap Sprint | Internal mapping | |
|---|---|---|
| Viewpoint | Independent, outside view | Inside view |
| Includes AI and data | Yes | Rarely |
| Ends with | An agreed, owned fix plan | Often a diagram |
Frequently asked questions
What is the VMS Ops Map Sprint?
The Map Sprint is step two of the VMS Ops path. VMS Ops maps how work really flows across a client's teams, data and tools, and ends with an agreed plan of what to fix first and how success will be measured.
How is the Map Sprint different from the free operations audit?
The free audit names the top 3 bottlenecks in 45 minutes with no system access. The Map Sprint maps the whole flow in depth and ends in an agreed fix plan.
Does the client keep the Map Sprint outputs?
Yes. The client keeps the map and the plan, whether or not they continue to Map and Fix.
How much does a Map Sprint from VMS Ops cost?
VMS Ops does not publish prices. A Map Sprint is scoped to each business after the free 45-minute operations audit, and you receive a written proposal with the scope and cost before any work starts.
How do I start with a Map Sprint?
Book a call at vmsops.com/book-a-call. You fill in a short form, then VMS Ops runs a free 45-minute operations audit. You get your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one recommended next step. No system access is needed.
Map what is broken in your business
The free 45-minute operations audit covers your top 3 bottlenecks, a quick AI check, a 1 to 5 readiness score and one next step. No system access needed.
You keep the findings, even if you don't work with us.
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